For credit unions and banks
Saldo starts record-keeping when account access changes
Your team can grant account access to a power of attorney holder. But managing someone else’s finances takes more than access — Saldo helps them do it right.
Schedule a conversationA moment you recognize
The handoff is clean. What follows is not
The paperwork was processed successfully and the access was granted correctly. But someone who has never managed another person’s finances now holds full legal authority over a member’s accounts, often with no training and no record-keeping. Months later a sibling calls the branch asking where the money went. Nobody has anything that settles it either way, and that conversation lands in your complaint queue — or worse.
It is not a fraud problem — your fraud systems are already running. The problem is the gap between legal authority and the means to document how that authority is used.
What Saldo does
Everything they need to keep the record. Nothing for you to build
A record built from day one.
Saldo connects to the accounts held under the power of attorney and documents each decision at the time it happens — not reconstructed later from memory and statements.
A monthly report, signed off.
Each month they review a clear summary of account activity, add context where it is warranted, and sign it. What is shared, and with whom, stays their decision.
Signed, dated, unchangeable.
A signed report is frozen with the date and their name on it. Later corrections are appended as amendments that supersede it and state what changed — the original stays as signed.
Saldo never moves money. It documents decisions about money. That is the whole product.
Why this matters for your institution
Closer to your business than it looks
The financial decisions that define a member’s later years are made during the management period — months or years before they pass away. Anything built for estate settlement arrives after that window has closed.
Retain the relationship, through the period and beyond.
Caretaking centralises financial activity. The family member managing a loved one’s accounts is making some of the largest financial decisions of their life — consolidating assets, planning for years of care, and eventually navigating what comes after. The institution that supports them through that window is not only retaining the deposits; it is meeting the generation that inherits them.
Elder financial protection, before it becomes a problem.
Power of attorney situations are among the hardest to investigate after the fact, because the person holding the authority and the person being asked about are often the same. Saldo is not a monitoring tool — it records what was decided and why, at the time, which is the thing that does not exist when someone starts asking.
A benefit that sits outside what you already do.
No money movement, no financial advice, no change to the core banking relationship. Saldo sits alongside the accounts your members already hold with you rather than touching them. Whether that makes it a fit for a member services or financial wellness programme is a question for your team, not a claim we can make from outside it.
The handoff moment, handled.
Today the power of attorney visit ends with the paperwork verified and the access updated, and nothing for the family to take away. Saldo fills that gap — and signals that your institution thought about what happens after they leave the branch.
Let’s talk
Let’s talk about your members
If the power of attorney handoff is something your team has noticed and never had a good answer for, let’s spend thirty minutes together.
Schedule a conversation